PRIVACY AND POLICY
Overview
Lightstone.ae (“we,” “us,” “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services. By using this website, you agree to the practices described below.
Scope of This Policy
This Privacy Policy applies to all visitors, users, and customers of Lightstone.ae. We comply with applicable data protection laws in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and related regulations.
Information We Collect
We may collect personal and non-personal information in the following ways:
a) Information You Provide Voluntarily
When you contact us, submit a form, or communicate with us, you may provide:
Full name
Email address
Phone number
Company name
Any other information you choose to share
b) Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages visited and time spent
Referring website URLs
Cookies and similar tracking data
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
Responding to inquiries and customer requests
Providing and improving our services
Website performance analysis and optimization
Internal record keeping
Sending service-related updates or communications
We do not use your data for purposes unrelated to our business activities.
Legal Basis for Processing
We process personal data based on one or more of the following:
Your consent
Performance of a contract or service request
Legal obligations under UAE law
Legitimate business interests
Cookies and Tracking Technologies
Lightstone.ae uses cookies to enhance user experience and analyze website traffic.
Cookies may include:
Essential cookies for website functionality
Performance and analytics cookies
Functional cookies to remember preferences
You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
Third-Party Services
We may use trusted third-party service providers for:
Website hosting
Analytics and performance monitoring
Email communication systems
These providers are authorized to use your information only as necessary to perform services on our behalf and are bound by confidentiality obligations.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal data.
Your information may be disclosed only:
When required by UAE law or legal authorities
To protect our legal rights or prevent fraud
With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers and access controls
Encrypted communication where applicable
Limited internal access to personal information
While we take strong precautions, no system is completely secure. We cannot guarantee absolute data security.
International Data Transfers
If your data is transferred outside the UAE, we ensure appropriate safeguards are in place to maintain protection consistent with UAE data protection laws.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If such data is identified, it will be removed promptly.
Your Rights
Under applicable UAE laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable
Requests can be made using the contact details below.
Data Retention
We retain personal information only for as long as necessary to fulfill business purposes or legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the revised policy.
Contact Information
For any questions, concerns, or data-related requests, please contact us:
Lightstone.ae
23rd Street,
Industrial Area,
Leetag, Abu Dhabi, United Arab Emirates
Phone: +971-37-624340
Email: info@lightstone.ae